Emergency Management Blogs

Emergency Management Blog - Eric Holdeman: Disaster Zone
Disaster Zone

by Eric Holdeman: Emergency management in the blogosphere

Subscribe via RSS | About this Blog | Contact Eric Holdeman | Ericpedia

Fort Hood Shooting and Social Media Accuracy
November 07, 2009
Bookmark and Share

One of my mantras to people who come to work in an EOC is this: "The first report is almost always wrong." I tell them to remember that and stick it in their brain for immediate recall when notified of an event. This does not mean that you do not respond based on the first report. I call it "Riding to the sound of the guns." You jump on your horse and get to the EOC as quickly as possible to:

  • Collect information
  • Assess the situation
  • Support the field response
  • Coordinate activities
Below you will find a written report that I read about the shootings at Fort Hood that put the time at around 1400Hrs Thursday:
  • 12 dead, 31 wounded.
  • 1 confirmed shooter was killed - Major with an Arabic name in his late 30s.
  • 2 other suspected gunmen
  • 1 Fort Hood DoD Policeman killed
  • Shootings occurred in Soldier Readiness Facility which is comprised of multiple facilities. Primary shooter used handguns.
Confirmed by the Post Commander via news conference a few minutes ago.

What is in accurate about this statement?

  • Shooter killed
  • 2 other "suspected" gunmen
  • 1 Fort Hood DoD Policeman Killed
All of the above was "confirmed" by the three general Post Commander. And, the very first report I had heard was seven killed.

Maybe we need to redefine the word "confirmed?"

Which brings me to the social media part of this blog posting. Social media can help you paint the picture and bring situational awareness to what is happening during an event. Naysayers for social media decry the accuracy and that you can't trust citizen reporters and what they are reporting. I ask you, "Might eye witness accounts--with photos attached" be better than confirmed reports from three star generals at news conferences?

Yes--there can be errors in reporting by the average Joe and Sally, but those errors via official reports happen every day.

Tap into social media! Just because you personally don't use it doesn't mean other reliable people who have cell phones and smart phones (mobile computers) are not ready and available to be part of your information network.

Remember you can even ask them questions during the event and create a conversation.
Top

Comments


Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.




Latest Emergency Management News

Emergency Management January 2011/Illustration by Tom McKeith.
Emergency Management Is a Complicated Profession (Opinion)

It’s no longer possible for one person to have all the information available on emergency management and homeland security.
StormReady Communities Mitigate the Effects of Severe Weather

With its record of federally declared disasters, 2011 exhibited the need for StormReady communities.
Was 2011 the Costliest Year for Emergencies?

With more than 90 federally declared disasters, 2011 was the year of the billion-dollar disaster.

Latest Blog Posts RSS

Emergency Management Blog - Gerald Baron: Crisis Comm Tweet breaking news? How news organizations are struggling with this
Feb 09 Great tips on how to manage social media, website, releases…
Emergency Management Blog - Gerald Baron: Crisis Comm When news gets social and social is news
Feb 08 Patrice Cloutier Guest Post on evolving social media role in news…
Emergency Management Blog - Eric Holdeman: Disaster Zone PreventionWeb
Feb 07 Another United Nations resource.…

4 Ways to Get EM

Subscribe to Emergency Management MagazineFollow Emergency Management on TwitterSubscribe to Emergency Management HeadlinesSubscribe to Emergency Management Newsletters


Blog Archives