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Disruptive Trends for Public Safety
March 14, 2012
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I looked up the synonyms for the word "disruptive."  They include: troublesome; unruly; disorderly; unsettling and upsetting.  None of which sounds like smooth sailing for those who want to just "get by" and do what they have done before.  If you have not noticed, change is happening faster and faster.  A speaker at the Microsoft Public Safety Symposium spoke on Disruptive Trends for Public Safety.  My notes from the talk are below.


Disruptive Trends in Public Safety

Jeff Vining, Chief Public Safety Analyst, Gartner


We have communications everywhere.  It is a world without boundaries.  IP based competency is increasing.  Consumer devices and technology is integrating into the work place.  The non-traditional IT Enterprise is being challenged.


Big issue:  Public safety thinks it is unique, but the money supporting it is not.”


Key Traps:

  •  How is cloud computing and social media is changing government operations and how your agency should change?
  • How is mobility and location services changing government operations and how your agency should change?
  • How is cyber security and aerial surveillance changing government operations and how your agency should change?

The future for government: 

  • Everything is IP addressable
  • Applies to government operations, including logistics, utilities, transport, public safety, finance and planning
  • GPS-enabled mobile devices and assets drive connected real-time operations.
  • Creative new opportunities
  • Risk of information disconnects across multiple networks.


The city light post is not what it once was.  It is being used for many difference purposes.


The cloud is coming.  It will be a place of shared data between many organizations.


What is social media?  2011 changed much of the thinking about social media.  Police are using it for a communications tool only.  You must determine the level of risk to your jurisdiction.  Social media is evolving to become what?  An online environment where content is created, consumed, promoted, distributed, discovered or shared.  Are you going to be one to many or many to many?


How is government adapting to social media? 

  • Monitor SM for changing risks
  • Monitor for leaded internal data as well as external data
  • Consider overt and covert participation in SM to reduce barriers to transparency of intelligence alert for misinformation


What is Social Analytics—Deciphering Relationships.  You need to look at different companies/vendors who are providing services


Key Traps: 

  1. How is social media changing government operations and how your agency should change?
  2. How is mobility and location services changing government operations and how your agency should change?
  3. Defining the Cyber Security Problem


Emerging or niche location technologies 

  • Image look-up
  • Dead reckoning


GPS and Cell ID used to location information is already being embedded in a wide range of applications to enhance content.


UAV/Drones are a disruptive technology.  Compare them to the cost of a helicopter.  There are objectives, choices and consequences.  A helicopter costs $1.5M for the bird.  Crew salaries another $1M, and $25k annually for maintenance.  Not very cost effective!  



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