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Disruptive Trends in Public Safety
April 27, 2013
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Ah, if we could only look into the crystal ball and really see the future.  While I know a few things about the future, most of what I garner comes from reading and personal observation.  Check out the notes I took sometime ago that I came across this afternoon while looking at my files.  The future is near...

 

Disruptive Trends in Public Safety, Jeff Vining, Chief Public Safety analyst, Gartner

 

We have communications everywhere.  It is a world without boundaries. 

 

IP based competency is increasing

 

Consumer devices and technology is integrating into the work place.

 

Non-traditional IT Enterprise is being challenged.

 

Big issue:  Public safety thinks it is unique, but the money supporting it is not.”

 

Key Traps:

 

  • How is cloud computing and social media changing government operations and how your agency should change?
  • How is mobility and location services changing government operations and how your agency should change?
  • How is cyber security and aerial surveillance changing government operations and how your agency should change?

The future for government:

 Everything is IP addressable

  • Applies to government operations, including logistics, utilities, transport, public safety, finance and planning
  • GPS-enabled mobile devices and assets drive connected real-time operations.
  • Creative new opportunities
  • Risk of information disconnects across multiple networks.

 

The city light post is not what it once was.  It is being used for many different purposes.

 

The cloud is coming.  Shared data between many organizations.

 

Data at rest--Data in motion

 

What is social media?

 

2011 changed much of the thinking about social media. 

 

Police are using it for a communications tool only.  You must determine the level of risk to your jurisdiction. 

 

Social media is evolving to become?

 

  • An online environment where content is created, consumed, promoted, distributed, discovered or shared.
  • Are you going to be one to many or many to many?

 

How is government adapting?

 

  • Monitor SM for changing risks
  • Monitor for leaked internal data as well as external data
  • Consider overt and covert participation in SM to reduce barriers to transparency of intelligence alert for misinformation

 

What is Social Analytics—Deciphering Relationships

 

Need to look at different companies/vendors who are providing services

 

Key Traps:

 

  1. How is social media changing government operations and how your agency should change?
  2. How is mobility and location services changing government operations and how your agency should change?
  3. Defining the Cybersecurity Problem

  

The Killer Combo Continues…

 

Crime scenes being done with the average officer on the street.  Location equates to mobility management.

 

Emerging or niche location technologies

 

  • Image look-up
  • Dead reckoning

 

GPS and Cell ID used to location information is already being embedded in a wide range of applications to enhance content.

 

UAV/Drones are a disruptive technology

 

Compare it to the cost of a helicopter.  There are objectives, choices and consequences.

 

A helicopter cost $1.5M for the bird.  Crew salaries another $1M  $25k for maintenance.  Very cost effective! 

 

GOOD Sit:  IACP Center for social media web site.  Draft policy is located there.

 

Imposter sites, personal use of social media by employees at work and also at home.

 

Criminal use of social media.  Officer safety and security issues. 

 

Evolving evolution of social media on intelligence selection.

 

The new contemporary collection process is:

 

  • Living intelligence and continuous problem-solving
  • Emphasis on collaboration
  • Based on a “need to share
  • Objectives-driven
  • Crowd-sourced

 

“The absence of social media programs can create scenarios where emergency planners and intelligence officials may not understand the magnitude of the emergency or disaster they face.”

 

Look at the Kony 2012 web movie...1 billion tweets every three days

 

 

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