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by Bob Pessemier: TiPS: A practical approach to technology

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Can You Hear Me Now?
October 05, 2011
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Introduction

While I usually look at software and services, this hardware solution caught my attention.

Communication is critical for firefighters. People need to know what is going on at the scene.  Safety and effective operations depend on clear communications between everyone. Intercoms in fire department apparatus have been around for quite a while. The problem is that communication is limited to the length of a cord or the range of a wireless headset. Firecom’s new wireless headsets help improve and extend incident communication.

Solution Overview

Firecom’s new 50-Series wireless headsets use an encrypted DECT6 1.9Ghz frequency which means they provide 30 times the coverage area of a Bluetooth solution with no interference. You get clear communications all the time up to 1,600 feet line-of-site and 500-800 feet at a scene depending on buildings and other structures. And these are truly wireless - everything is contained in the headset so you do not need to fumble around trying to connect to a belt unit.

These headsets allow you to transmit hands-free over the radio or just listen in. All you do is flip a switch on the headset to go between radio and intercom. You can even switch between high and low background noise modes. The extended battery life means you can get up to 24 hours of continuous operation from a two-hour charge.

For Example

If everyone has a headset you can achieve full communications with everyone on a scene. The incident commander will be able to talk on the radio and hear all radio and intercom communications between crews. Everyone can hear and be heard. This improves safety and operational effectiveness.

What Sets Them Apart

Firecom has been doing this a long time. They listened to hundreds of thousands of current users to design this new series of headsets. One thing they have heard is that budgets are tight as a drum. So they have started a trade-up program. You can trade-in any Firecom headset purchased in the last 20 years and get credit of up to $150 towards the new wireless solution. That is outstanding.

Client Quote

“Representing the second-generation of Firecom’s wireless technology, the 50-Series is the most advanced team communication system on the market,” Stager said. “Firecom continues to invest in product improvements and programs like the Wireless Made Easy Trade-Up Program to increase the safety and effectiveness of firefighters worldwide by ensuring that they have access to the most advanced technology solutions.”

Price Tag

You can outfit an apparatus for $600 to $1,200 per user depending on options. So a four person engine is $2,400 to $4,800. Take $600 off for four trade-ins and it runs $1,800 to $4,200.

Final Thoughts

If you are looking to improve incident communications and keep your people safer and more informed, give the FireCom wireless solution a good look.

Company Facts

Company Name: Firecom
HQ City & ST: Portland, OR
# Employees: 40
Other locations: Firecom products are sold through a network of over 800 dealers and resellers.
Phone: 800-527-0555
Email:  Info@firecom.com
Web site: www.firecom.com
# Clients: Over 2,800 organizations use Firecom products.
Years in business: 22


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